EN
Swedish Match applies the prevailing regulatory framework pertaining to the processing of personal data and continuously strives to provide you with optimal integrity protection.
This Privacy Notice is directed to visitors of cricketlighters.com (the “Site”) and also to others who have a relationship with Swedish Match. For other sites belonging to companies in the Swedish Match Group (e.g. certain brands or e-commerce), separate information on personal data applies in accordance with what is indicated on the respective sites.
When you visit the Site, Swedish Match collects information about your IP address (see also Swedish Match’s Information about cookies). Note that certain other companies besides Swedish Match may also collect your IP address when you visit the Site, in connection with the use of third-party cookies (if you have provided you consent to such use of cookies). How this occurs, and how you can limit or turn off cookies in your Web browser, are described in Swedish Match’s Information about cookies.
We use your IP address to prevent infringements, incidents and other misuse of our services on the Site, to run statistics on visitors to the Site, and to update and improve the Site. The legal basis for this processing is our legitimate interest in preventing misuse and in having a properly functioning Site.
When a visitor to the Site wishes to get in contact with us, we request certain information to be provided through the contact information (name, email address, country, company (where relevant) and brief description of reason for contact). We need this information to be able to communicate with you, put you in contact with the correct person within our organization and handle your matter. The legal basis for this processing is our, and your, legitimate interest in being able to communicate with and help individuals contacting us through our contact form and handle their matters.
Information processed to communicate with you and handle your matter is kept for as long as necessary for these purposes.
Swedish Match Lighters B.V., Postbus 82, NL-9400AB Assen, corp. reg. no. NL005727406B01 ("Swedish Match”) is the controller for processing the personal data you submit to us.
If you have questions about Swedish Match’s processing of your personal data, please contact us, most easily at customerservice@swedishmatch.com.
Swedish Match may share your personal data with other companies within the Swedish Match Group, as well as with collaborating partners, for example when providing IT services. These recipients only process your personal data on our behalf and in accordance with our instructions. Swedish Match takes all appropriate legal, technical and organizational measures to ensure that your personal data is processed securely, and with an adequate level of security when transferring to, or sharing with, selected recipients of this kind.
Swedish Match may also share your personal data with other companies who process your personal data independently, outside of our control, such as when you ask us to be put in contact with a local distributor or other external party depending on your request. We only share your information with these companies to fulfill our commitments towards you. When your personal data is shared with these companies, which are independent controllers, your personal data is processed in accordance with what is outlined in these companies’ privacy notices.
Swedish Match may also share your personal data with government agencies if we are obligated under the law to do so, or on suspicion of criminal activity.
Your personal data will primarily be processed within the EU/EEA but may also be transferred to a country outside the EU/EEA, such as the United States, for example, if we share your information with other companies in the Swedish Match Group.
Swedish Match will only transfer your personal data to a country outside the EU/EEA if there are legal grounds to do so and sufficient guarantees that your personal data will be handled in a lawful manner. In such cases, Swedish Match takes all appropriate legal, technical and organizational measures to ensure that your personal data is processed securely, and with an adequate level of security comparable to the level of protection offered within the EU/EEA.
We save your personal data only as long as is necessary for the purpose for which you submitted your data. See more information under each purpose above.
We may also save your personal data for a longer time if it is necessary to fulfill a legal obligation that requires processing in accordance with applicable laws, or so that we can establish, enforce, or defend legal claims.
You have certain specific legal rights that you can enforce against us. A summary of these rights follows below.
You have the right to know what personal data about you we are processing. Upon request from you, we will provide you with information in writing about our processing of your personal data, free of charge.
You have the right to request a copy of the personal data you have provided to us in a structured, commonly used and machine-readable format. Provided that it is technologically possible – which is determined by Swedish Match – you also have the right to request that we transfer this personal data to another controller. The right to data portability applies to personal data that is processed via automated means and is based on an agreement with you.
You have the right to request that we correct erroneous or incomplete information about yourself.
You have the right to request that we delete your personal data under certain conditions, for example if your personal data is no longer necessary for the purpose for which we collected the data, if you object to a weighing of legitimate interests we have carried out and support for our legitimate interest is lacking, if your personal data was processed in an unlawful manner or if your personal data has to be deleted in order to fulfill a legal obligation.
In certain cases, we must save your personal data despite your request owing to legal requirements such as accounting and tax legislation, or for example if we need to retain certain data in order to establish, enforce or defend a legal claim.
You have the right to demand a restriction on our processing of your personal data in certain cases. If, for example, you have contested the fact that your personal data is correct, you can request a restriction on processing for a period that will give us the opportunity to check if your personal data is correct.
You have the right, under certain conditions, to object to our processing of your personal data.
You have the right to object to processing that is based on the legal grounds of our legitimate interest. However, we may continue processing your data despite your objection to the processing if we have compelling legitimate reasons for the processing that outweigh your privacy interests.
We use cookies when you visit the Site. Read more about how we use cookies in our Information on cookies.
If you have any questions regarding our processing of your personal data, or if you would like to present a request about an excerpt from the registry, data portability, correction or deletion – or present an objection or a restriction – please contact us at customerservice@swedishmatch.com.
If you have a complaint regarding Swedish Match’s processing of your personal data, you have the right to submit such complaints to the Swedish Authority for Privacy Protection.
Swedish Match takes the security measures needed to protect your personal data, for example, Secure Socket Layer (SSL) is a protocol for the secure transfer of data.
The Site may contain links to other websites. This Privacy Notice applies only to the Site. Swedish Match is not responsible for the processing of personal data by other sites and you are therefore encouraged to check the privacy notice for the site in question.
Swedish Match reserves the right to make changes to this Privacy Notice. Any such changes are to be published on the Site.
Latest update to this Privacy Notice: February 21, 2022
Even though we are very happy that you are contacting us we would like you to know that we are currently in over 140 countries and receive lots of inquiries. So please be patient and we’ll get back to you as soon as possible. Have a great day!
